Terms & Conditions

You Name It is a trading name of The Greenwich Collection Ltd.
Registration No. 03284066
This agreement applies between you, the User of this Website and You Name It, the owner of this Website.  Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Website. If you do not agree to be bound by these terms and conditions, you should stop using the Website immediately.

Return and Refunds policy: Due to the personalised nature of our goods we are unable to offer a refund if the product is not to your liking or you have changed your mind. If you have made an error, we cannot re-work the item or re-use it and therefore cannot offer a refund or credit. We understand that you are human too so depending on the product we may be able to re send your correct order at a greatly discounted rate as a goodwill gesture.

If the item is defective, we will either refund or, if time permits, replace the item.  Please notify us within 1 day of arrival with an image of the problem emailed to [email protected]

If we have made an error: Please could you contact us ASAP preferably accompanied with a picture of the error along with your order no.  We will send a replacement ASAP, normally this would be sent the same day as we get the notification, if received before 13.00 it will be shipped that day.
This is rare but please accept there is still a human element to our service.

Goods arriving damaged: This is rare but if you could send a picture of the product and its packaging it would help to solve the problem, email to [email protected]

Prices: all prices include VAT at the current rate.
Working days are Mon-Friday but do not include Bank Holidays.
Images: We do our best to show accurate representation of the product. Where necessary we point out that the product may have uneven surfaces or edges due to the nature of the material. Some text has been graphically applied to the image for display purposes. We try to achieve the most accurate image as possible.
Materials: Wood and Slate will all vary in colour, we endeavour to show a cross section of our products throughout the site. Knots are expected but we do our best to engrave where the knot does not affect the reading of the text. Text colour may vary whether on wood or slate.
Text: We will correct obvious grammatical errors, IE: your (you’re). If in doubt we will call or email you for confirmation.
We will engrave rude words but would appreciate an email requesting this first. It will then be at our discretion but please be aware that we will not engrave anything that is deemed to incite racial hatred, or that is discriminatory or in breach of privacy.

1. Definitions and Interpretation
In this Agreement the following terms shall have the following meanings: 


means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Website;


means The Greenwich Collection Ltd T/A You Name It, 5 Manor Way, Bexley, Kent, DA5 3QF UK


means collectively any online facilities, tools, services or information that You Name It makes available through the Website either now or in the future;


Means any online communications infrastructure that You Name It makes available through the Website either now or in the future.  This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “Users”

means any third party that accesses the Website and is not employed by You Name It and acting in the course of their employment; and


Means the website that you are currently using (www.younameit.co.uk) and any sub-domains of this site (e.g. subdomain www.younameit.co.uk) unless expressly excluded by their own terms and conditions.

2. Intellectual Property

          2.1          All Content included on the Website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of You Name It, our affiliates or other relevant third parties.  By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other relevant laws.

          2.2          Subject to sub-clause 2.3 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by You Name It.

          2.3          Material from the Website may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

3. Links to Other Websites
This Website may contain links to other sites.  Unless expressly stated, these sites are not under the control of You Name It or that of our affiliates.  We assume no responsibility for the content of such Websites and disclaim liability for any and all forms of loss or damage arising out of the use of them.  The inclusion of a link to another site on this Website does not imply any endorsement of the sites themselves or of those in control of them.

4. Links to this Website

Those wishing to place a link to this Website on other sites may do so only to the home page of the site www.younameit.co.uk without prior permission.  Deep linking (i.e. links to specific pages within the site) requires the express permission of You Name It.  To find out more please contact us by email at [email protected]

5. Privacy
Use of the Website is also governed by our privacy policy which is incorporated into these terms and conditions by this reference.

6. Disclaimers
        6.1          You Name It makes no warranty or representation that the Website will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service.
        6.2          No part of this Website is intended to constitute advice and the Content of this Website should not be relied upon when making any decisions or taking any action of any kind.
        6.3          Whilst You Name It uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, all Users are advised to take responsibility for their own security, that of their personal details and their computers.

7. Availability of the Website and Modifications
        7.1          The Service is provided “as is” and on an “as available” basis.  We give no warranty that the Service will be free of defects and / or faults.  To the maximum extent permitted by the law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality.
        7.2          You Name It accepts no liability for any disruption or non-availability of the Website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
        7.3          You Name It reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, the products and/or services available.  These Terms and Conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise.

8. Limitation of Liability
        8.1          To the maximum extent permitted by law, You Name It accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Website or any information contained therein. Users should be aware that they use the Website and it’s Content at their own risk.
        8.2          Nothing in these terms and conditions excludes or restricts You Name It’s liability for death or personal injury resulting from any negligence or fraud on the part of You Name It.
        8.3          Every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977.  However, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions.  This term shall apply only within jurisdictions where a particular term is illegal.

9.  No Waiver
In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

10.  Previous Terms and Conditions
In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

11.  Third Party Rights
Nothing in these Terms and Conditions shall confer any rights upon any third party.  The agreement created by these Terms and Conditions is between you and You Name It.

12.  Communications
      12.1       All notices / communications shall be sent to us either by post to our Premises (see address above) or by email to [email protected]  Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a business day and on the next business day if the email is sent on a weekend or public holiday.
      12.2       You Name It may from time to time send you information about our products and/or services.  If you do not wish to receive such information, please click on the UNSUBSCRIBE button on any of our emails.

13.  Law and Jurisdiction
These terms and conditions and the relationship between you and You Name It shall be governed by and construed in accordance with the Law of England and Wales and You Name It and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales.
Updated March 2022